Major Contender in Customer Experience Management Services

eClerx has been recognized by Everest Group as a Major Contender in Customer Experience Management Services in their 2024 PEAK Matrix. eClerx has augmented its CX services with innovative, generative AI enhanced solutions that enable proactive issue resolution, accurately predict net promoter scores (NPS) with high correlation, and focus on improving the overall customer experience.

Read our press release – https://lnkd.in/eu-XHcw2