Tile Manufacturer

Purchase order digitization

Client has over 250 offices over multiple regions with resources manually reviewing PO’s received over emails and performing data entry.

Purchase order digitization

Key Business
Challenges

Manual processing led to inefficiencies, frequent errors, and high labor costs due to extensive digitization efforts. These challenges caused workflow delays and data entry issues, ultimately impacting overall operational effectiveness.

eClerx’s Solution

01.

Automated retrieval of emails from a shared mailbox, storing them centrally for processing.

02.

Utilized home grown Generative AI engine to extract key values from PO attachments.

03.

Offered a customer interface to monitor purchase order processing status.

Business Benefits

85%

Reduction in processing time

98%

Accuracy achieved

62%

Reduction in overall costs

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