Clients 100+

Clients have partnered with us for 5+ years

Clients 80%

of our business comes from Fortune 500 companies

Clients ~$2B

Saved for clients in operational costs in the last decade.

Clients 2007

Publicly listed on NSE: ECLERX

Deep Domain Expertise & 25+ Years of Experience

eClerx brings decades of experience serving Fortune 2000 clients across diverse industries financial services, communications, retail, media, manufacturing, etc.

key differentiator How we stand out

How we stand out

The platform is designed to integrate and orchestrate multiple advanced foundation models (e.g., GPT4, Cohere, Claude, Stability Diffusion, Llama, DALL-E). This multi-model approach provides flexibility, ensures access to the latest AI capabilities, and allows for selecting the most suitable model for specific use cases.

Unlike many point solutions, GenAI360 isn't just a single tool; it's a holistic, integrated platform with distinct yet interconnected modules (ContentOps, CareOps, CompeteOps, CodeAutomate, Insights on Demand, MarketingOps).

eClerx is one of the first global companies to achieve ISO 42001 certification for AI Management Systems (AIMS).

our services Core Solutions We Provide

Leverages GenAI360’s MarketingOps for audience targeting, strategy, and multilingual campaigns automating asset translation to reduce lead times and scale festive drops.
Product Digitization

Product Digitization

Automates product spec collection and standardization—3× productivity boost and 90% fewer manual errors through consistent data modeling.
Attribute Enrichment

Attribute Enrichment

Deploys GenAI360’s MarketingOps for segmentation, strategy, and multilingual campaigns—auto-translating assets to cut lead times and scale festive launches.
Market Campaign

Market Campaign

Integrates GenAI agents into support workflows to resolve Level‑1 queries, preserve context, and enable smooth handoffs.
Customer Care

Customer Care

Integrates GenAI into sales workflows to deliver live suggestions and data—helping reps respond faster with smarter, contextual support.
Real time Sales Assistant

Real time Sales Assistant

Apply GenAI to analyze agent interactions surfacing insights, summarizing performance, and suggesting timely coaching like a virtual supervisor.
Predictive Coaching

Predictive Coaching

Uses ContentOps to auto-generate everything from specs to SEO copy turning raw data into A+ content, summaries, and transcripts at scale.
Content Generation

Content Generation

Uses GenAI360’s CreativeOps with computer vision to overlay products on live images—letting shoppers visualize purchases instantly.
Virtual Try On

Virtual Try On

Our Products Built to Perform

01. Agentic AI

Faster time-to-market for new applications and enhanced efficiency.

Agentic AI
Explore Agentic AI

02. InsightsOnDemand

Drive strategic growth with clear, accessible business intelligence.

InsightsOnDemand
Explore Insight On Demand

03. CareOps

Improve customer satisfaction and streamline support operations.

CareOps
Explore CareOps

04. MarketingOps

Maximize marketing ROI and deliver hyper-personalized customer journeys.

MarketingOps
Explore MarketingOps

05. ContentOps

Accelerate content velocity and ensure consistency across all channels.

ContentOps
Explore ContentOps

06. CreativeOps

Unleash your imagination with AI-powered prompts.

CreativeOps
Explore CreativeOps
View All

Case Study Proven
Results

Smartercustomerfeedbackanalysis

Case Study/ IOD

Smarter customer feedback analysis
Enhancing the presence on multiple market places

Case Study/ IOD

Enhancing the presence on multiple market places

AI powered customer support platform

Case Study/ CareOps

AI powered customer support platform

Awards and Recognition

BIG Innovation Awards
BIG Innovation Awards For GenAI360 Platform
Globee Technology Awards
Globee Technology Awards GenAI360 (Winner) 2024
Silver Globee Winner
Silver Globee Winner For GenAI360 Platform

Partners

microsoft
oracle
adobe
dentons
alation
epilot